Privacy Policy and Cookies

Tickets Land Ltd Privacy Policy

This privacy policy applies between you, the User of this Website and Tickets Land Ltd, the owner and provider of this Website, and its group (hereinafter ‘we’, ‘us’ or ‘Tickets Land Ltd’). Tickets Land Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website or offline and how we use it. Please read this privacy policy carefully.

Definitions and interpretation

 1. In this privacy policy, the following definitions are used:


Collectively all information that you submit to Tickets Land Ltd via the Website. All information  you submit during emailing us, calling us for any reason, interacting with us through social media,free prize draws or answering questionnaires during the events placed on our website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;


a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Tickets Land Ltd, we or us

Tickets Land Ltd, a company incorporated in England and Wales with registered number 9543263 whose registered office is at 2 King Frederick Ninth Tower, London, London, SE16 7TH; WE or US also include the third parties who operate event venues, sponsor events or organise it AND promoters, agents and artists from whom we obtain tickets to sell to you (hereinafter ‘Event Partners’)

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you

any third party that accesses the Website and is not either (i) employed by Tickets Land Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Tickets Land Ltd and accessing the Website in connection with the provision of such services; and


the website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

 2. In this privacy policy, unless the context requires a different interpretation:

 a. the singular includes the plural and vice versa;

 b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

 c. a reference to a person includes firms, companies, government entities, trusts and partnerships;

 d. "including" is understood to mean "including without limitation";

 e. reference to any statutory provision includes any modification or amendment of it;

 f. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

 3. This privacy policy applies only to the actions of Tickets Land Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data collected

 4. We may collect the following Data, which includes personal Data, from you:

 a. Name

 b. Gender;

 c. Contact Information such as email addresses and telephone numbers, your account information, your billing and payment information, information from other companies, other information about your interactions with us.

 d. in each case, in accordance with this privacy policy.

Our use of Data

 5. For purposes of the Data Protection Act 1998, Tickets Land Ltd is the "data controller".  We use information inter alia to improve our services, websites and products, for fraud prevention, to provide you with support and services, for marketing purposes;

 6. We will retain any Data you submit as long as it would be practically useful to us.

 7. We may share all or any of your information with the third parties within the Tickets Land Ltd family of companies (our affiliates and/or other companies within our group).  We also may share all or any of your information with our service providers and those who provide goods and services purchased by you, wit authorised governmental agencies and our Event Partners for marketing purposes, for provision of better services and support to its customers, fraud prevention and according to any other privacy policy of our Event Partners.

 8. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).

 9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us inter alia for the following reasons:

 a. internal record keeping;

 b. improvement of our products / services;

 c. transmission by email of promotional materials that may be of interest to you;

In each case, it is done in accordance with this privacy policy. 

Our website is meant for adults and we would not knowingly collect any information from children. If you think that a child has given us information please email or write to us confirming your status of a parent or a legal guardian and we would delete any collected data on such underage person.

Third party websites and services

 10. Tickets Land Ltd may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website.

 11. Any Data used by such parties is used only to the extent required by them to perform the services that we request and for the purposes listed in paragraph 7 of the present document.

 12. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties will be processed within the terms of this privacy policy and in accordance with the Data Protection Act 1998.

Links to other websites

 13. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites and we are not responsible for these third party sites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

 14. Tickets Land Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Tickets Land Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

 15. We may also disclose Data to a prospective purchaser of our business or any part of it.

 16. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

 17. Wherever you are required to submit Data, you automatically agree with the present Policy.  If you wish to withdraw your automatic consent please write to us to opt out of use of Data for direct marketing purposes, such as our newsletters or text messages on future events.

 Functionality of the Website

 18. To use all features and functions available on the Website, you may be required to submit certain Data.

 19. You may restrict your internet browser's use of Cookies. For more information see the clause below (Cookies).

Accessing your own Data

 20. You have the right to ask for a copy of any of your personal Data held by Tickets Land Ltd (where such Data is held) on payment of a small fee, which will not exceed £10.


 21. Data security is of great importance to Tickets Land Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

 22. If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

 23. We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

 24. In line with this Policy and Cookies Policy the transfer of your information to other countries including outside Europe may happen.  In such cases the laws of those countries towards security of personal information would apply.


 25. This Website may place and access certain Cookies on your computer. Tickets Land Ltd uses Cookies to improve your experience of using the Website. Tickets Land Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

 26. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

 27. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Tickets Land Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

 28. This Website may place the following Cookies:

 29. Type of CookiePurpose

Strictly necessary cookies.  These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

 30. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

 31. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

 32. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.


 33. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

 34. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

 35. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

 36. This privacy policy is governed by and interpreted according to English law. All disputes arising under this privacy policy are subject to the exclusive jurisdiction of the English courts.

Changes to this privacy policy

Tickets Land Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

Feel free to contact us if you have any queries, complaints, to withdraw a consent or require a copy of data we hold about you.

You may contact Tickets Land Ltd via email at or via post: Tickets Land Ltd 2 King Frederick Ninth Tower London SE16 7TH UK.